13 best tour operators in Russia

Review of the best according to the editors. About the selection criteria. The the material is subjective, is not advertising and is not serves as a guide to the purchase. Before purchase is needed consultation with a specialist.

To leave a trip on vacation only a pleasant experience, it is important to take a responsible approach to choosing a tour operator. Team experts EXPERTPLOGY studied the market of travel companies and compiled rating, which includes 13 tour operators, which you can definitely trust. The review is based on an assessment of firms and feedback from their customers.

Rating of the best tour operators in Russia

Nomination a place tour operator Rating
Rating of the best tour operators in Russia 1 Pegas touristik 4.9
2 NTK Intourist 4.8
3 Coral travel 4.8
4 Biblio Globus 4.7
5 Anex tour 4.7
6 TUI 4.7
7 Sunmar 4.6
8 Mouzenidis travel 4.6
9 Vedi TourGroup 4.5
10 Pac group 4.5
11 ICS Travel Group 4.5
12 Alean 4.4
13 Ambotis 4.3

Pegas touristik

Tour operator rating: 4.9

Pegas Touristik

Website: pegast.ru

Hotline phone: 8 (800) 700-87-47.

Opens rating one of the world’s largest tour operators Pegas Touristik, offering holidays in 32 countries, including Russia. Travel agency cooperates with the largest hotels in all destinations, sells ready-made tours, train and air tickets, works with tourists and small travel agencies, serves corporate clients.

You can choose a tour in the numerous offices that are in each city, or use the independent search for directions to site – thanks to a multi-stage filter on the service, you can find ideal country for climate and a suitable ticket, book a hotel after reviewing the reviews. The resource also provides information on availability on airplane flights. All photos on the site and in the catalogs – copyright, Pegas Touristik employees personally check each new hotel and other travel providers with whom a cooperation agreement is concluded. Tourist representative there are companies in almost all cities and host countries, agents if necessary, provide assistance in settling, solve problems and emergency situations.

Pegas Touristik has a minority of dissatisfied customers – about 5% of the total number of tourists using the services.

Advantages

  • 32 destinations around the world;
  • Representation of travel agencies in all host countries;
  • There are own hotels in different states;
  • Collaboration with the best hotels and airlines;
  • Purchase of air and railway tickets;
  • Customer service of any class;
  • Convenient customer service;
  • Permanent last minute offers and promotions.

disadvantages

  • Material not defined.

NTK Intourist

Tour operator rating: 4.8

NTK

Website: intourist.ru

Hotline phone: 8 (495) 775-00-00

Another international tourism company in the ranking with the main share of Russian capital NTK Intourist (Intourist) It offers customers external and internal destinations. IN host 65 countries have representations of travel agencies, partnership agreements with the best hotels in Europe, Asia, The Mediterranean coast. Intourist is not currently He travels to America and Australia, but is actively developing domestic Russian tourism – there is something to see in our country and where to relax, this is a great option for patriots and people with small budget, although there are expensive tours.

In addition to the traditional holiday on the coast in the tubing Intourist You can purchase a sports or sightseeing tour for a couple, family or company. Find your way around in offers convenient for navigation site, on the service you can also book a place in the hotel or buy a charter plane ticket.

Advantages

  • Euro-Asian and Mediterranean tourism destinations;
  • Sports, sightseeing and beach vacations;
  • High level of service and provided services;
  • Many offers of Russian tours;
  • Convenient site;
  • Representations in many host countries and cities;
  • One of the largest companies in Russia.

disadvantages

  • Missing direction of Australia and America.

Coral travel

Tour operator rating: 4.8

Coral Travel

Website: coral.ru

Hotline phone: +7 (495) 232 08 09

The bronze rating is rightfully awarded the second largest travel company in Russia Coral Travel, a subsidiary OTI global holding company owning its own hotels throughout to the world. Travel agent sends tourists to 34 countries of the world, including Russia, developing domestic tourism. Everywhere you can fly and leave for a Coral Travel ticket, there are company representatives, which makes solving various contingency issues quick.

The tour operator offers more than 5000 hotels around the world, their level from 3 stars fully corresponds to the declared descriptions, there can be no unpleasant surprises for tourists. In many In exclusive hotels, tourists can only book Coral Travel, moreover, on favorable terms!

The main area of ​​relaxation is beach tourism, in cost tours can be included tours, skiing is also available tours, developed family leisure activities with children. Operator Serves private and corporate clients with any budget – there are areas of economy and luxury.

Advantages

  • Representations in all host countries;
  • 34 countries of destination;
  • Cruise vacation
  • Check-in at hotels from 3 stars and a villa;
  • There is a direction of family, corporate leisure;
  • Budget and premium tours;
  • Many own hotels.

disadvantages

  • Not defined.

Biblio Globus

Tour operator rating: 4.7

Biblio Globus

Website: bgoperator.ru

Hotline phone: 8 (800) 775-2500.

Biblio Globus has representative offices in 45 cities Russia and Minsk, from where you can fly in 57 directions around to the world: tours to North and South America, to Europe, the Mediterranean coast, East – tourists can relax everywhere except Australia. The tour operator also presents many ways to relax: beach tours, sports trips, excursions for families or corporate clients, as well as shopping trips accompanied stylists and professional shoppers.

Biblio Globus collaborates with many comfortable hotels, where the tour operator reserves inexpensive rooms, the purchase is especially profitable accommodation in advance – such offers apply additional discounts. Judging by the reviews, confirmation of purchased rounds occurs instantly, loss of offer and the occurrence of possible problems for the tourist.

In addition to trips abroad, Biblio Globus offers educational and fascinating tours inside Russia, as well as a variety of river Cruises on comfortable motor ships and ships. Available to tourists economy and VIP-rest, travel agents select offers for any requests, including focusing on the estimated amount of expenses customer.

An additional feature of the company is the sale of books on various subjects, with which you can meet on the site.

Advantages

  • 57 directions of tourism, including domestic;
  • Shop tours;
  • Bonus programs for regular customers;
  • Various payment options for tours, including installments;
  • Many early booking offers;
  • Selling books on various topics.

disadvantages

  • Not the most convenient site navigation.

Anex tour

Tour operator rating: 4.7

Anex Tour

Website: anextour.com

Phone: 8 (800) 775-50-00

The top five tour operators included the operator Anex Tour, specializing in tours in Thailand and Spain, for all tourists 45 destinations available on all continents except Australian Over 42 Anex Tour sales offices opened in Russia, but the purchase of tickets is also available on the company’s website, which is much more convenient for busy people, and help with choosing and booking you can get online in your account or by phone hot lines.

Anex Tour is one of the ten best tour operators in Russia and countries The near abroad is largely due to the high level of service: high quality customer service, partnership with the best hotels around the world, providing interesting sports tours, excursion and beach directions. Responsible for the quality of services Anex Tour’s own control department.

On the site you can book a hotel, buy plane tickets or comprehensive tour, as well as learn a lot of useful things: how to cancel permit, how to apply for a visa online, check a check or correctly choose seats on the plane. For the tourist presented the maximum useful information.

Advantages

  • Many leisure options;
  • Collaboration with comfortable hotels;
  • Vouchers and tickets for any wallet;
  • All pastime options (sports, beach, excursions, thematic programs);
  • Representative offices in Belarus, Kazakhstan, Ukraine;
  • There are own hotels.

disadvantages

  • High prices for excursions;
  • Not quite a convenient site.

TUI

Tour operator rating: 4.7

TUI

Website: tui.ru

Hotline phone: 8 (499) 116-38-60.

The main office of the company is located in Germany, in Russia there are many representative offices of travel agencies in different cities, many of them Departure is possible in 52 directions. The operator offers 3 concepts leisure: family, youth, with children; full list directions – beaches, excursions, sports, treatment. Tour maybe ready to travel or made individually for the client company taking into account his wishes and affordable budget. Also comfortable cruises on the seas and oceans are available on tourist liners.

TUI website has a convenient filter for self-selection tour, on the service you can get acquainted with last minute offers, buy a gift certificate or pay a ticket for the upcoming recreation. Available departure point selection on upcoming calendar significant events in individual states and cities. Judging by reviews, problems with tourists with placing orders and their implementation does not arise – yet a world-famous tour operator holds the brand and level of service at a high level.

Advantages

  • Convenient informative site;
  • Departures to all popular large destinations;
  • Different types of tourist programs, including individual;
  • The best hotel deals in host countries;
  • Attention to each client;
  • There is a format for relaxing with children and family tours.

disadvantages

  • There are no popular destinations among Russians.

Sunmar

Tour operator rating: 4.6

Sunmar

Website: sunmar.ru

Hotline phone: +7 (800) 775 11 50.

The next in the ranking tour operator Sunmar is included in the international OTI holding, which involves maintaining an appropriate level work with clients. You can navigate the offers of the operator yourself using the site: it contains all the information about last minute offers, special promotions and a full range tours for every taste in 28 directions – a little for the company international level, but the main country. For tourist places belonging to the holding, available ordering unique wishes for the level of service, drawing up individual vacation plan.

Customers celebrate Sunmar agent support at every step of the holiday. from the moment of departure to returning home. Level of organization of tours high – all processes are brought to perfect execution, tourists have no problems when checking in and servicing places.

Advantages

  • All types of family, individual and corporate recreation;
  • Departure from 37 cities of Russia;
  • Customer support throughout the trip;
  • Convenient site navigation;
  • Relatively low prices for tours on popular directions.

disadvantages

  • Only 28 host countries.

Mouzenidis travel

Tour operator rating: 4.6

Mouzenidis Travel

Website: mouzenidis-travel.ru

Hotline phone: 8 (800) 707-44-09

The next rated tour operator Mouzenidis Travel is from Greece, the company’s central office is located in Thessaloniki. At the holding many cast in popular tourist places, own sightseeing tours, organization of show programs.

Tour operator Mouzenidis Travel, although in business for more 20 years, but few destinations, only 8 countries: Russia, Azerbaijan, Greece, Cyprus, Georgia, Armenia, Italy and Bulgaria, but There are representative offices in many regions of the CIS and Europe. The level of service is rightfully considered one of the highest in the world. For tourists, outgoing and incoming offers are available, rest on the beach, in the mountains on skis, on lakes and cultural monuments states. In particular, Mouzenidis Travel offers unique tours in Russia – to Lake Baikal, in old Russian cities, in Zheleznovodsk etc. Currently, the campaign’s activities are aimed at attracting the flow of tourists to the Russian Federation.

Traditional tour services and individual programs from economy to VIP class, shopping programs in Greece. You can stay in your own hotels (2-5 stars) and villas Mouzenidis Travel or use the services of partners companies where tourists receive additional discounts.

Advantages

  • Beach, wellness, shopping tours;
  • Large selection of sea cruises;
  • Pilgrimage routes, popular and unique sightseeing tours programs;
  • Organization of business and educational trips;
  • Organization of show programs and entertainment events, master classes;
  • Registration of different visas in the company.

disadvantages

  • The impossibility of acquiring tickets online;
  • Only 8 countries of service.

Vedi TourGroup

Tour operator rating: 4.5

Vedi TourGroup

Website: veditour.ru

Hotline phone: 8 (800) 700 43 65.

The history of Vedi TourGroup began with the organization of tours in the Czech Republic, over time, the number of destinations expanded to 50 countries, including actively developing Russian tourism in sights of cities and natural monuments. Tour operator organizes sightseeing trips of any complexity, offers beach and sports activities, family and individual, corporate tickets. Departure to the countries is possible from Moscow, St. Petersburg, Yekaterinburg, Samara and Rostov-on-Don, Ufa, Perm and Kazan, Nizhny Novgorod and Krasnodar large airlines that always have ticket blocks for Vedi TourGroup customers.

One of the priorities for today day – development of excursions in the countries of Southeast Asia. For tourists are also available therapeutic and diagnostic rest, various spa programs, in-depth study of foreign languages, company specialists organize retreats and photo shoots, various entertainment and business events. For Any kind of leisure and activity is available to the client.

The company has 13 sales offices in Russia, and there are representative offices in many host countries. In the Czech Republic own transport fleet and hotels of Vedi holding TourGroup. The tour operator maintains a high level of service, constantly working to improve the quality of customer service, for which annually receives specialized awards. Vedi Tourgroup is Member of ATOR, PCT.

On the company’s website you can book a tour or hotel online – convenient for cities where there are no sales offices.

Advantages

  • Many destinations for tourism;
  • Development of unique excursion programs;
  • Work with private and corporate clients with any inquiries;
  • Large selection of ready-made tours in the Czech Republic;
  • Relatively low prices for tours, tickets.

disadvantages

  • A predominantly European direction is well developed.

Pac group

Tour operator rating: 4.5

PAC Group

Website: pac.ru

Hotline phone: +7 (800) 775-87-91.

PAC Group is among the top ten largest companies in Russia, providing business and beach sports tourism in 51 countries of the world. The operator has networks in the host continents. own hotels, concluded customer service agreements in the largest recreation complexes on the coast of the seas, ocean, on ski resorts. The company’s arsenal has hundreds of ready-made sightseeing, wellness, shopping tours, specialists also organize individual and business programs trips.

Statistics show steady growth in tourist flow PAC Group, which indicates a high level of service. Tour operator develops new directions and increasing own capacities in the host countries. So, in Italy for several years tourists carry branded company buses on interesting excursion routes, and on MSC Cruises ships have their own accompanying travel agent.

Priority and most developed areas of the company – Organization of various tours in Italy and support Alpine ski tourism. In 2013, the company was recognized the best tour operator of France.

Advantages

  • Organization of group and individual tours in Europe and in other countries around the world;
  • Own vehicles in Italy on unique excursion routes;
  • Organization of business trips;
  • Booking online rooms in partner hotels, transfers, excursions, cruises;
  • Sale of airline and railway tickets in Russia and beyond abroad;
  • 14 representative offices in Russia and in European countries.

disadvantages

  • Agents offer (impose) many additional services.

ICS Travel Group

Tour operator rating: 4.5

ICS Travel Group

Website: icstrvl.ru

Hotline phone: +7 (495) 748-7074

The next line of the rating is given by experts to a multidisciplinary ICS Travel Group, a travel agent specializing in vacations for all family. Attention to the company should be paid to those who going on vacation with children: vacation program and places of settlement are chosen so that parents have the opportunity entrust children to specialists of specialized gaming centers and some time to relax on their own. This offer is relevant for kids and teenagers from two to twelve years old, for them appropriate development club is selected.

ICS Travel Group works on all major tourist destinations. destinations: Europe, Africa, Asia and the Mediterranean, total 60 countries, including the CIS and neighboring countries. List the services provided increase from year to year, providing full service for tourists vacationing on trips from Economy to premium. Agents take into account any wishes. customers, including preferences in general or individual programs. Special conditions await tourists towards countries Mediterranean – regions have their own representative offices ICS Travel Group, which provides the most comprehensive and advanced package of services, including on favorable terms compared to other travel companies. Also company prioritizes the development of Russian tourism, increasing number of routes and geographical points.

Except classic and wellness tours ICS Travel Group offers exotic programs with visits to unusual places and events in different parts of the world. Available to customers VIP service and last minute tours. Exclusive Company Offer – Provision of rental housing with the possibility of redemption.

ICS Travel Group tickets can depart from 16 cities Russian regular flights with blocks of seats for passengers tour operator.

Advantages

  • Focus on family vacation programs;
  • Flights to 60 countries of the world;
  • Visa processing;
  • Air transportation;
  • A large block of last minute offers;
  • Rental housing with option to purchase;
  • Organization of field events and individual tours;
  • Convenient designer of tours on the site.

disadvantages

  • Not defined.

Alean

Tour operator rating: 4.4

Alean

Website: alean.ru

Phone: +7 (495) 2-300-300

Domestic operator Alean specializes in tours in Russia and neighboring countries – Ukraine, Belarus, Abkhazia, Azerbaijan, Armenia, Georgia, Kyrgyzstan and the Baltic states. Interior tourism as a priority has led to the widest range services provided and ready-made travel programs compared with other companies. All countries are available in these countries. recreation: beach, wellness, sightseeing, adventure, corporate and family, agents undertake the organization of unique programs of any complexity.

Alean has a convenient informative site where you can pick up and book a suitable tour, excursions, children’s camps and cruises in rivers and seas. If necessary, experts provide curatorial telephone and personal support. High level customer interactions for each agent financially is stimulated, so employees are always friendly, sociable and customer-oriented, do not impose unnecessary services, offering only really the most interesting thing. In the host countries have contracts with the best hotels, pensions and sanatoriums. On the site you can find many budget offers on settlement – the company has many quotas in tourist real estate, which allows you to offer prices lower than with normal settlement without intermediaries. Tourists are available cheap air and rail tickets, as well as free insurance for children under 8 years old, going on vacation to the Krasnodar Territory.

No less interesting is the collaboration with Alean for employees other travel companies – the operator provides training for agents, workshops and seminars at no cost, organizes promotional tours for colleagues to improve and develop internal tourism in Russia and neighboring countries.

Advantages

  • Focus on domestic Russian tourism and the Middle Abroad
  • Free insurance for children on vacation in Krasnodar edge;
  • Preferential check-in at a number of hotels;
  • Representations throughout Russia;
  • Collaboration with the Give Life charity foundation;
  • Booking hotels, trips to children’s camps, tours to website;
  • A variety of cruises;
  • Drawing up unique programs for family, individual and corporate leisure.

disadvantages

  • Lack of external directions.

Ambotis

Tour operator rating: 4.3

Ambotis

Website: ambotis.ru

Hotline phone: 8 (800) 333-00-40.

Closes the rating the tour operator Ambotis, providing all famous types of recreation in 26 countries of the world. The best services the company sells excursions and tours in Greece – from this country vigorous activity and formation of a holding company began at resorts own hotels are open and branded excursions work routes. In other areas, the service is actively developing, specialists are working to expand the range of services provided and improving their quality.

The benefits of the proposed tourism programs are determined affordable flights for regular flights, and with Greek carriers have entered into partnership agreements for special conditions.

In Greece and Italy, the tour operator offers relevant pilgrimage programs blessed by the Synod of Hellas churches, the state has a Russian-speaking priest and an Orthodox guide.

The subsidiary is responsible for the service provided by the travel agency. Panelin Travel Handling operator, which includes an agency real estate – in it you can not only rent apartments or villa, but also to redeem them, and Panelin Car Rental Service renders car rental or sale services, firms have their own network of service stations and gas stations. In holding also includes publishing house, advertising agency, established own charity fund.

A full range of services can be found on the website of the tour operator Ambotis, choose the right tour and book it, pay, in including by installments.

Advantages

  • A full range of travel services in Greece and Italy;
  • A total of 26 countries of service;
  • Own real estate and car rental agencies;
  • Pilgrimage tours
  • Online service for selecting destinations, tours, booking;
  • Installment payment.

disadvantages

  • Imperfect service in destinations other than Greece and Italy.


Attention! This rating is subjective, is not advertising and does not serve as a guide to the purchase. Before the purchase consultation with a specialist is necessary.

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